Support center
Keep your learning moving.
Find quick answers or contact the I2L team for help with your account, courses, rewards, or technical questions.
Support at a glance
Human help, with a clear next step.
Response time: within 24 hours during business days.
Email support
Send us a message.
Tell us what is happening and we’ll help you find the next step.
demo@incentivize2learn.comSign in
Go back to your workspace.
Open I2L to continue learning, check progress, or review your account settings.
Sign in to I2LFrequently asked questions
Start with a quick answer.
These are the questions we hear most often from educators and district teams.
How do I reset my password?
Click the "Forgot Password" link on the login page and follow the instructions sent to your email.
How do I access my course content?
Once logged in, navigate to the Content section to browse and access available courses and materials.
How do I earn rewards?
Complete courses and quizzes to earn rewards. Track your progress in the dashboard.
Who do I contact for technical issues?
Contact our support team by email or phone for technical assistance.
How do I update my account information?
Go to your account settings to update your profile information, preferences, and contact details.
Additional resources
Keep the important details close.
Review the policies that describe how the service works and how we handle information.
Need more help?
Send a detailed support request.
Include the email on your account, what you were trying to do, and any message you saw so we can help faster.
We’ll respond within 24 hours during business days.